Shipping Policy

At Official Website US, we are dedicated to a shipping process that is both timely and transparent. This policy details our procedures from order placement to delivery, ensuring you are fully informed every step of the way.

Order Processing Timeline

Processing Window: All orders are diligently processed and dispatched within 1-2 business days (Monday-Friday, excluding U.S. federal holidays).
Your Notifications: You will receive an immediate order confirmation email upon purchase. A second, follow-up email containing your tracking number will be sent the moment your order ships.

Shipping within the United States

Our Carriers: We entrust your deliveries to premier national carriers, including USPS, UPS, and FedEx, to provide reliable service.
Standard Delivery Estimate: Once an order has been shipped, please allow an estimated 3-7 business days for standard delivery. Delivery times may vary based on final destination.
Shipping Costs: All shipping fees are calculated during checkout and are based on your order’s size and destination. We may offer promotional shipping from time to time.

Important Shipping Information

- Address Accuracy: To prevent delays, please ensure your shipping address is entered completely and correctly during checkout. We are not liable for packages lost due to an incorrect address provided by the customer.

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Partner-Fulfilled Products: Certain items may be shipped directly from a third-party partner. In such cases, shipping times may differ slightly. This will be noted on the product page where applicable.
Service Area: We currently ship exclusively to addresses within the United States.

Should you have any questions regarding your order’s shipment, please contact our support team at [email protected].